Welcome to Alhyra ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.alhyra.com (the "Site").

1. Information We Collect

a. Personal Information

When you use our Site, we may collect personal information that you voluntarily provide, including:

• Contact Information: Name, email address, phone number, mailing address.
• Payment Information: Credit card details or other payment methods.
• Account Information: Username, password, and other information you provide when creating an account.

b. Non-Personal Information

We may also collect non-personal information automatically, including:

• Usage Data: Information about your interactions with the Site, including IP address, browser type, operating system, referring URLs, and browsing behavior.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use your information for various purposes, including:

• To Process Transactions: To handle orders, process payments, and provide customer support.
• To Improve Our Services: To analyze usage patterns and enhance the functionality and user experience of our Site.
• To Communicate with You: To send you updates, promotional offers, newsletters, and other communications related to our Products and services.
• To Ensure Security: To protect against fraud, unauthorized transactions, and other security threats.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may disclose your information to third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and email marketing services.
• For Legal Compliance: We may share your information if required by law or in response to legal processes, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or other business restructuring, your information may be transferred to a new entity.

4. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of any inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to certain conditions.
• Objection: The right to object to the processing of your personal information for specific purposes.
• Restriction: The right to request the restriction of processing of your personal information under certain circumstances.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us remember your preferences and analyze site usage. You can control cookies through your browser settings. For more information on our use of cookies, please refer to our [Cookie Policy].

6. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@alhyra.com
• Mailing Address: Al Hudaiba , Dubai